1. Quantity desired
2. Product number of item
3. Emblem, imprint or template number where applicable (reference to P.O.'s not accepted)
4. Refill color (if other than standard)
5. Refill point (if other than standard)
6. Fountain pen nib size
7. Exact copy (typed or printed) for engraving
8. Black and white camera-ready art for templates
9. Black and white camera-ready art with PMS colors for emblems or imprints
10. Desired imprint area for Solo and solid-color Radiance writing instruments
11. Desired engraving area for Maglite flashlight
12. Desired emblem shape number and type, i.e. die-struck or silk-screened
13. Silk-screened emblems ordered for inventory and release at a future date require a case quality designation at the time of the initial order.
14. Customer's shipping address
15. Required delivery date and preferred shipping method
    

GIFT PACKAGING

• Most ball-point pens are packaged with a medium black refill.
• Morph and patterned Radiance ball-point pens are packaged with a black broad-point refill.
• All Selectip rolling ball pens are packaged with a black rolling ball refill.
• Century II and Radiance fountain pens are packaged with two black ink cartridges and a converter.

FOUNTAIN PEN NIBS

Fountain pen nibs are available in Broad (B), Medium (M), Fine (F) and Extra Fine (X) and in the following finishes:

TEMPLATE ENGRAVING

A process that duplicates simplified logos or stylized print is available on the engraving panel of most writing instruments. Please be sure to submit camera-ready artwork of your design when ordering template engraving, and Cross will prepare one of the following for your approval:

• Color paper proof
• Black/white paper proof
• Actual engraving of your design on a Cross writing instrument

• Color paper proof
• Black/white paper proof
• Actual imprint of your design on a Solo or solid-color Radiance writing instrument
  A PMS color match fee will be charged for colors other than standard imprint colors.

TYPESETTING
The minimum size for typesetting for most decorations is 6 point type. Cross reserves the right to reset all imprint copy and logos to fit the imprint area and/or provide the best quality imprint.

ARTWORK/E-MAIL
Camera-ready, color separated, black and white artwork is required to avoid additional charges. Art changes required to modify artwork that is not useable will be assessed a $60.00 per hour fee to reconstruct and lay out. Faxed artwork is not acceptable. Cross also accepts the following electronic art files provided they are on an IBM formatted disk: .tif, .pcx, or .cdr. Files can also be e-mailed to ADsources.com at the following address: artwork@adsources.com. Please reference your purchase order number, full company name, contact name, and phone number when e-mailing art.

TOOLING
Tooling (screens, dies, plates and templates) remains ADsources.com property.
Unusual emblem shapes may require additional tooling charges.
Tooling will be held for 48 months after the last order to manufacture and then will be discarded if no manufacturing order is received within that 48-month period. If tooling is discarded due to inactivity, new set-up and tooling fees will apply.

EMBLEM QUALITY
For maximum security, Cross jewelry-quality emblems are double-pegged and riveted to the clip of writing instrument caps. Color enamels are hardened to protect against peeling, chipping or cracking. Each and every emblem (not just lot checks) is inspected for proper dimension, security, color correctness, design definition and alignment to the clip.

EMBLEM INVENTORY
Cross will hold prepaid emblem inventory for your account for 48 months. Emblems remaining in inventory after 48 months will become the property of A.T. Cross.

LOGOS AND TRADEMARKS
All writing instruments with corporate logos or registered trademarks are shown only to illustrate Cross's logo reproduction capabilities. Merchandise bearing logos can be purchased only by the organization to which the logo or trademark belongs and only through authorized Cross distributors.

ENGRAVING
Please send a separate typed order specifying writing instrument(s) or desk set model(s), desired engraving style and the specific wording or letters to be engraved. Do not send us the writing instrument(s) or desk set(s) for engraving as this takes more time and increases your handling and mailing costs.
Production lead time for engraving orders is 3 working days from factory receipt of acceptable engraving list.

CANCELLATIONS/CHANGES TO ORDERS
Firm orders which are cancelled or decreased while in process will be assessed a service charge for the labor and those materials expended through the date of decrease or cancellation.

INCREASED ORDERS
Increases to orders already received by Cross may be treated as new orders.

SHIPPING CHARGES
F.O.B. Factory in USA. Freight prepaid by us and billed on invoice.
On orders calling for 2 or more drop shipments, a $7.50 fee for 2nd and additional locations will be assessed.

RETURNS
Emblematic/engraved/imprinted merchandise may not be returned.
Plain merchandise returns must be authorized in writing from Cross and will be subject to a 15% restocking charge. All authorized returns must be made freight prepaid within 60 days of the original shipment.

LOSS/DAMAGE CLAIMS
Claims for short shipments, damage or merchandise not received must be submitted within 30 days from date of shipment.

Prices subject to change without notice.